Shipping and Delivery

What locations do you ship to?

We are delighted to offer free worldwide shipping on every order! Our dedicated team carefully packages and ships orders to almost every corner of the globe, ensuring that our products reach customers in nearly every country worldwide. However, it’s important to note that transit times may vary depending on the destination.

How long does an order take to arrive once shipped?

The shipping time for your order largely depends on your location. Here are our estimated shipping times:

United States1-3 Weeks
Canada, Europe2-4 Weeks
Australia, New Zealand2-4 Weeks
Other2-5 Weeks

Please note that these estimates do not include our 6-8 day processing time.

Will I receive a tracking number for my package?

Absolutely! As soon as your order is shipped, you will receive a tracking number to monitor the progress of your package. However, it’s important to understand that occasional delays may occur due to circumstances beyond our control, such as postal delays or customs inspections. We kindly request your patience and understanding in such situations.

My Tracking Says “No Information Available At The Moment”.

For some shipping companies, it can take 2-5 business days for the tracking information to update on their systems. If you encounter this message, please be patient as the tracking information will become available shortly.

What do I do if my order is lost in the mail?

Each order is sent with insured shipping and handling to prevent lost packages. In the unlikely event that your order gets held at customs, lost in transit, or returned to us for any reason, we’ve got you covered! While the postal service is out of our control once your package leaves our warehouse, we understand the frustration of a lost or delayed order. In such cases, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please refer to our refund and return policy for more information on when these policies might apply to shipping situations.